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FAQs

Hopefully I've already answered most of your questions - if not please check out the sections below for more info.

Still not enough? Drop me an email!

General Advice

Bookings can be made by emailing me or sending a message on WhatsApp on 07931 756061.

Payment for appointments at the studio is via cash on the day, or bank transfer. All booking fees and final balance for bridal bookings are by bank transfer only.

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All make up and beauty appointments including trials are done from my dedicated home salon room off Upper Deacon Road, SO19. If you would like me to travel to your location for your makeup or hair appointment please see the options available under Bridal and Special Occasion services.

Please arrive to your appointment on time, especially if you are having multiple services or need to be finished by a specific time. Late arrival may results in your service having to be shortened or in extreme circumstances cancelled if there is not enough time to complete your service in the remaining time

There is free on-road parking outside the house, and during the day Mon-Fri you can park on the driveway if you prefer

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General Advice
Pre Appointment Advice

Bridal and Special Occasion

do you have a minimum number for wedding bookings?

I believe every bride should have the chance to look and feel beautiful for her big day, so if you are within my free travel radius I don’t have a minimum booking number. If you are outside my free travel zone an additional fee may be incurred but please do ask for details! If your booking requires an additional artist, this will be for a minimum of three services.

Do you travel for wedding parties and events?

I am happy to travel to your venue on the day of your wedding or event. All travel within a 20 mile radius of my home studio (Bitterne, SO19) is covered by your booking and for distances over 20 miles there is a charge of 45p per mile. Trials are hosted at my home due to the kit and equipment required, as this is then streamlined for the day. If your venue is over an hour each way in travel time please discuss before confirming your booking as larger distances may incur an additional fee, particularly if an early start time is required.

 

How do I make a bridal or special occasion booking?

Stage One - Enquiry

Please send an email or WhatsApp message to discuss what you are looking for for your special occasion, including your date and location. I will send you a booking enquiry form to fill in with all your information, and if you would like me to send you a written quote for your booking just let me know!

Stage Two – Securing Your Date

Once I have confirmed availability and received your enquiry form, I take a booking fee of £30 (or £30 plus an additional £25 per artist if you are booking more than one person) which confirms your booking and secures your wedding date in the diary. At this point you can also book your bridal trial date, or can choose to leave your trial date as TBC. I will do my best to let you know at your time of booking if there are any restrictions on trial availability and what dates are best for your bookings. If you are booking a special occasion appointment and do not want to have a trial, a 20% deposit will be taken in lieu of the £30 booking fee.

Stage Three – Your Trial and Deposit

At your trial will perfect your look as well as discuss the details for your day including any bookings for your wedding party. At this point payment will be taken for your trial (minus your booking fee), plus a 20% deposit for your wedding day.

Stage Four – Final Payment

For bridal and group bookings, payment for the remaining balance is due by bank transfer the week before your wedding. Individual special occasion bookings can be made by payment on the day. 

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Do you have insurance?

Yes, I have both public liability insurance and travel, loss and damage cover for all my kit, and I have PAT certificates for all my electrical appliances. 

How big can my bridal party be? Can you cover Large Bookings?

Absolutely! The key point with larger bookings is the time it takes to get everyone ready. As a general guide I would allow 45 minutes to an hour per service – either makeup or hair – when I schedule the day, so whether or not you need additional artists will depend on a variety of things including any time restrictions at your venue and whether I am working alongside other suppliers. At your enquiry stage I can talk you through whether I would recommend any additional artists and if so I have a network of amazing artists that I work with that I can book for you. I am also happy to work alongside other artists if you have another supplier in mind for part of your booking. Please ask if you’d like more information on booking additional artists, group sizes and costs.​

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What happens at a make up trial? Do I really need one?

If you are a bride then in a short answer - yes! Which is why all bridal makeup bookings include one. We both want to make sure that everything goes perfectly on the day so the trial is really vital not only for deciding on your makeup look but all the planning around it. You wouldn’t walk down the aisle without trying your wedding dress on first, and your wedding makeup should be no different! Your trial also includes making any skincare recommendations you might want in preparation for the day as well as look at the timings of the day itself, including where you are getting ready, what time you need to be done by, and timings for any other members of the wedding party.


What about a hair trial, why is that not included in the price?

Purely because I don’t offer a fixed price for hair – I don’t think it would be fair to charge the same for a blow dry on a short bob as a waist-length mermaid braid! – your hair trial is priced separately. There are a lot of variables that can affect how hair behaves and how it may need to be prepped for the day, so I will always do a trial for a bride, especially if you are only booking for hair. If you are booking for hair and makeup together I may be able to do a hair assessment during your makeup trial rather than a full session, although this would usually only be in the case of very short hair or a blow dry. However as I do offer a discount on a combined trial I would always recommend doing both together even if you don’t think you ‘need’ a trial for your specific style.

How far in advance should I book my trial?

I usually recommend 8-12 weeks in advance to give you time to work with any skincare recommendations, and to try out treatments you may want for the big day, however you are always welcome to book earlier, particularly if you are nervous about your look. Certain times of year can get very busy, especially at weekends, so I will discuss trial availability with you when you make your booking to ensure you get the date you need.

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What if I change my mind on my look after I've had my trial?

Small changes such as lipstick or foundation shade can always be accommodated on the day, however any significant changes will likely need a new trial to ensure you are still happy with your final look. If in doubt just ask!

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I want to book other people in my wedding party – do we all need a trial?

It is up to you if you would like to book trials for your wedding party. I will ask you to bring pictures of your bridal party to your trial and we can discuss what kind of look you would like for everyone, whether you have any specific ideas or would like me to provide a mood board. Remember that on the day there will be timings and schedules that we will need to stick to so if you think anyone may be nervous about their look or would be better testing it in advance it is always worth booking a trial, as there may not be time to make alterations on the day. This is also why I ask for hair and makeup looks for your bridal party to be confirmed before the day, so I know your schedule is correct. Of course trials are always welcome just for ‘fun’ and group trials are also available so if you are not sure please don’t hesitate to ask!

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I'm booking for a special occasion but I'm not a bride, do I need a trial?

Whether you want a trial for your hair or makeup is up to you, depending on whether you would like to see the look in advance or are happy to go with a look created on the day. This is the same whether you are booking for a mobile appointment or at the studio. When you book your appointment I will talk to you about your event, usual makeup style, outfit, and any other influences for your final look, to make sure I have a clear idea of what you are looking for and how long it will take so we can book your appointment for the right time. However just as I recommend for bridal party members - on the day there will always be a schedule you will want to keep to and stress to minimise, so if you aren’t sure what you’d like to go for or to avoid any surprises on the day a trial is always recommended!

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Bridal and Special Occasion

Makeup and hair trials

Makeup and hair trial
Travel

Travel And Mobile

Travel, Venues and Distance
  • I am happy to travel to the venue of your choice for your bridal, mobile special occasion or group booking. All travel time and costs within a 20 mile radius of my home studio is covered by your booking. For distances over 20 miles there is a charge of 45p per mile to cover additional time and fuel costs. If your venue is over an hour each way in travel time please discuss before confirming your booking. If you are booking more than one artist we will always car share if possible, however there may be an additional travel fee for them if this is not possible, and will be confirmed at your trial.

  • I have public liability insurance which covers me for working away from home - however please check with your venue beforehand as some wedding venues in particular have specific rules regarding hair and makeup in their properties and I cannot be liable for any issue occurring from going against their rules.

 

Set Up When Working Mobile
  • If I am travelling to your venue for a wedding or group booking I will arrive 10-15 minutes before your appointment start time in order to set up and be ready to begin on time.

  • Ideally natural light is preferred but I can bring a table top ring light and extension block with me. Please ensure there is a clear area with sufficient space, a chair and access to a plug socket, along with either a table or surface to work from. For larger group bookings with multiple artists, a large area where we can all work together is preferred if possible. Please let me know in advance if you cannot provide a surface and I will bring a folding table, and ensure the area in question is clear so that I can set up and begin on time.

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